Lesson 3: Tips for Healthy Phone Posture
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Use a phone with the right set of features.
If you frequently place calls, consider using a cordless phone or one
with the number pad on the receiver rather than the base. This will help
you avoid having to extend your reach to dial. However, if you often
make calls to voice mail and other automated systems, using a phone with
desktop numeric pad will be more convenient (since you'll need to
listen and press keys simultaneously).
Learn proper phone position.
Learn how to hold your phone in a proper position against your ear:
head straight and shoulders relaxed (not hunched). Your shoulder and
head can be bent slightly to one side to cradle the phone, though
preferably not for prolonged periods of time (as this can cause muscle
aches in the upper back and neck). If you tend to use the phone for long duration, consider alternating ears and supporting the hand on a
regular basis. If your calls tend to be shorter, consider alternating
ears and hands each every other call.
Consider using a headset.
This allows hands-free phone conversations and eliminates the risk of
any discomfort or injury associated with improper phone use. It is
superior to a speakerphone because it will work well in a noisy
environment or with confidential conversations. If you use the phone
frequently all day long, a headset is your best option. If you do use a
headset with a single earpiece, consider alternating ears to eliminate
any discomfort that may be caused by continuous pressure on your ear.
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Consider using a speakerphone.
This allows hands-free phone conversations, eliminating the risk of any
discomfort or injury associated with improper phone use. Speakerphones
do have practical limitations: they generally won't work well in a noisy
environment or for confidential conversations, and can sometimes reduce
the sound quality of the conversation.
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