Elevator Safety : Tips for Riders
When waiting for elevators:
- Look and listen for the signal announcing your car’s arrival
- Stand clear of the elevator doors and stand aside for exiting passengers
- If the arriving car is full, wait for the next car
- Don’t attempt to maneuver in or stop closing doors, wait for the next car
- In the event of a fire or other situation that could lead to a disruption in electrical services, take the stairs
When boarding elevators:
- Allow passengers exiting the elevator to clear before boarding
- Watch your step – the elevator car may not be perfectly level with the floor
- Stand clear of the doors – keep clothes and carry-ons away from the opening
- Push and hold the DOOR OPEN button if doors need to be held open, or ask someone to push the button for you
- Never try to stop a closing door, wait for the next car
When riding elevators:
- Hold the handrail, if available
- Stand next to the elevator wall, if available
- Pay attention to the floor indications and announcements when provided
- If the doors do not open when the elevator stops, push the DOOR OPEN button
- Stay calm if you find yourself stuck in an elevator. Use the elevator’s alarm button or emergency contact button to get help. Elevator cars are designed to be “safe rooms”, and the safest place is inside the car.
When exiting elevators:
- Exit immediately at your floor. Do not wait for others behind you
- Do not push the people in front of you when exiting
- Watch your step – the elevator car may not be perfectly level with the floor
In case of an elevator emergency:
- If the elevator stops between floors, don’t panic – there is plenty of air in the elevator
- Reassure and calm anyone who is panicked about being stuck in the elevator
- Use the ALARM or HELP button, the telephone or the intercom to call for assistance. Follow the posted instructions for their use.
- Don’t attempt to pry open the doors
- Never climb out of a stalled elevator. Wait for qualified help to arrive
- Emergency lighting will come on in the event of a power failure
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