What steps to take when an injury happens at work

Even
when business owners take appropriate workplace safety precautions and measures to avoid injuries, including posting signage and facilitating
proper training, accidents do happen.
How employers respond to these accidents can make all the difference.
When an injury occurs, managers should follow the protocols below to properly handle a work-related injury or illness:
1. Care for your employee first
Your
employees’ safety comes first and getting an injured employee treatment
quickly is crucial. In an emergency situation, call 108(India).
In
non-emergency situations, transport the injured employee to a medical
care facility. You can consult the medical provider designated by your
workers’ compensation carrier or the walk-in clinic closest to the scene
of the accident.
2. Secure the scene
The
site of any serious accident needs to be secured as quickly as possible
for investigative purposes. Limit access to the scene of the incident
to avoid secondary accidents, then secure and save any equipment or
materials that were involved in the incident.
3. Complete the necessary paperwork
Once
you’ve ensured your employees’ safety and secured the scene of the
accident, you must complete the proper paperwork. An incident report
should be completed and any claims need to be reported to your workers’
compensation insurance carrier within 24 hours of the incident. Under
the OSH record keeping regulation,
employers are required to prepare and maintain records of work-related
injuries and illnesses using the OSH form. Some workers’
compensations carriers offer programs to help guide their clients in
these situations. Check with your carrier or insurance agent for
available resources.
4. Establish a return-to-work program
Many
injuries, including minor sprains and strains, can result in weeks or
months off the job. The longer that workers are away from work due to an
injury, the more difficult it can be for them to return to employment.
To
help injured or ill employees become productive again as quickly and
safely as possible, managers should implement a return-to-work or
transitional modified job program. These programs help keep workers off
of long-term disability and can potentially lower employers’ costs.
Transitional
or modified jobs can be used as part of return-to-work programs. These
flexible arrangements are designed to accommodate employees who are
medically cleared to work but are unable to perform their previous job
duties. Transitional modified jobs do not need to be in the same role or
department, for the same amount of hours, or at the prior compensation
level. These programs allow employers to maintain the resources of an
experienced worker on site, while preserving the employee’s confidence,
skill level and connection with the company.
5. Make a commitment to safety
Employers
are able to influence many factors that contribute to injured worker’s
satisfaction levels, confidence, return-to-work outcomes and claim
costs.
By making safety a priority,
establishing a relationship with a medical provider, and planning ahead
for transitional modified jobs, employers will be positioned to
effectively and efficiently handle a work-related injury should one
occur.

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